Privacy Policy

Effective Date: 22 September 2025

ViitPay values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

  • Personal Data: Name, BVN, phone number, email, address, date of birth, ID documents (for KYC)
  • Payment Data: Linked bank account or mobile wallet references
  • Device Data: IP address, device fingerprint, and geolocation (for fraud prevention)
  • Transaction Data: Amounts, recipients, frequency, and history

2. How We Use Your Data

  • To provide secure payments via your ViitPay ID
  • To comply with KYC, AML, and CBN regulations
  • To detect and prevent fraud
  • To improve our services and personalize your experience
  • To send notifications about transactions or updates

3. How We Share Your Data

We may share your data with:

  • Banks and payment processors to complete transactions
  • Regulators and law enforcement when legally required
  • Technology partners who provide hosting, analytics, or fraud prevention

We will never sell your personal information to third parties.

4. Security Measures

  • End-to-end encryption of sensitive data
  • Transaction PIN and biometric authentication
  • Regular audits and compliance with global data protection laws (NDPR, GDPR)

5. Your Rights

You have the right to:

  • Access and request a copy of your data
  • Correct or update inaccurate data
  • Request deletion of your data (subject to financial regulations)
  • Opt-out of marketing communications

6. Data Retention

  • We retain transaction records as required by law (e.g., 7 years for compliance)
  • Non-essential data may be deleted at your request

7. International Transfers

If you use ViitPay outside Nigeria, your data may be transferred internationally. We ensure compliance with cross-border data protection laws.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: support@viitpay.com
  • Phone: 07044948495